Control · C39

Analyse marketing-plan variances

Question addressed

How can cost, timing, capacity and performance variances be distinguished?

Direct answer

Compare plan and actuals at constant scope, qualify materiality, separate symptom from cause and link the variance to a decision.

Decision supported

01Decide whether a variance should be tolerated, corrected or escalated.

02The rule, the evidence and the next review date stay visible.

How to use this

Move from the question to the deliverable.

01Starting point

How can cost, timing, capacity and performance variances be distinguished?

02Decision prepared

Decide whether a variance should be tolerated, corrected or escalated.

03Deliverable to use

Variance typology

Original chart · SQ-13

Break down a pipeline variance of −€1.2m

The gross variance is not enough. Volume, conversion, mix and timing must be separated to choose a proportionate action.

Working context

Illustrative costed case: quarterly pipeline planned at €5.0m, delivered at €3.8m.

  1. 01Reconcile

    Compare plan and actual at identical scope, unit and value date.

  2. 02Break down

    Attribute the variance to quantifiable factors without double counting.

  3. 03Qualify

    Separate cause, symptom, measurement noise and timing effect.

  4. 04Decide

    Attach each material factor to an action, an owner and a deadline.

Original element

Variance bridge: from plan to actual

The fall comes mainly from opportunity volume and conversion. The value mix partly offsets the drift.

Calculation methodTotal variance = volume effect + conversion effect + mix effect + timing effect
Planned
€5.0mQuarter reference
After volume
€4.3m−€0.7m
After conversion
€3.9m−€0.4m
After mix
€4.05m+€0.15m
Actual
€3.8m−€0.25m of timing
FactorEffectShare of varianceDocumented causeDecision
Opportunity volume−€700k58%Two campaigns delayedReschedule and secure tracking
Conversion rate−€400k33%Insufficient qualificationReview MQL criteria
Value mix+€150k−13%More enterprise accountsProtect strong segments
Timing−€250k21%Closing delayCarry into reforecast
Total−€1,200k100%Planned €5.0m → actual €3.8mReforecast required
Decision interpretation

0158% of the variance comes from volume, but timing explains a reversible part of it.

02The conversion decline calls for a correction of the qualification system, not just more acquisition.

03The reforecast keeps €250k as a potential shift and removes €950k from the central forecast.

Fictitious data. A reliable breakdown requires a rule of order and constant scopes to avoid double counting.

Coherence controls

Minimum conditions before validation.

01Constant scope

The status, the evidence and the owner must be available for review.

02Documented cause

The status, the evidence and the owner must be available for review.

03Assigned decision

The status, the evidence and the owner must be available for review.

04History kept

The status, the evidence and the owner must be available for review.

Usable deliverable

Output produced

Variance typology

Explore the decision further with an interactive control, or start from a structured template to produce your deliverable.