Control · C23

Align objectives and KPIs

Question addressed

Does every objective have a measure that triggers action?

Direct answer

The control identifies objectives with no KPI, KPIs with no objective, missing definitions and thresholds with no decision.

Decision supported

01Complete or remove indicators that cannot steer a decision.

02The rule, the evidence and the next review date stay visible.

How to use this

Move from the question to the deliverable.

01Starting point

Does every objective have a measure that triggers action?

02Decision prepared

Complete or remove indicators that cannot steer a decision.

03Deliverable to use

Objectives–KPI control

Decision grid · SQ-25

Check six objective–KPI alignment defects

A KPI is aligned only if it has a formula, a source, a frequency, a threshold, an owner and an associated action.

Working context

Illustrative control grid applied to five plan objectives.

  1. 01Inventory

    List objectives, primary KPIs and guardrails.

  2. 02Test

    Apply the six alignment conditions to every relationship.

  3. 03Classify

    Distinguish between absence, ambiguity and contradiction.

  4. 04Repair

    Add, redefine or remove KPIs that cannot be acted on.

Original element

Objective–KPI control matrix

Two of the five relationships fail: a metric with no threshold and a volume KPI that contradicts the efficiency objective.

ObjectiveKPIFormulaThresholdActionStatusCorrection
Grow pipelineSourced pipelineYes€4.5mReallocateAligned
Improve conversionMQL → opportunityYes15%Review qualificationAligned
Reduce CACMQL volumeYesNoneNot definedContradictoryAdd cost and quality
Retain customersRenewal rateYes88%Activate risk planAligned
Shorten cycleMedian durationPartialNoneNot definedIncompleteDefine cohort and threshold
Decision interpretation

01MQL volume can rise while CAC deteriorates; it must not be the primary efficiency KPI.

02Median duration requires a cohort definition to avoid composition effects.

03A KPI without an associated action remains a descriptive measure, not a steering tool.

Fictitious example. The grid checks whether the KPIs are governable, not their causal power.

Coherence controls

Minimum conditions before validation.

01No orphan objective

The status, the evidence and the owner must be available for review.

02Funded initiatives

The status, the evidence and the owner must be available for review.

03Covered capacity

The status, the evidence and the owner must be available for review.

04Managed risks

The status, the evidence and the owner must be available for review.

Usable deliverable

Output produced

Objectives–KPI control

Explore the decision further with an interactive control, or start from a structured template to produce your deliverable.