Framework 03 / 12

Connect business outcomes, marketing objectives, initiatives and measures

Decision question

Which outcomes must change, how will they be measured and who can act?

Decision

Select the objectives and indicators that will genuinely trigger action.

Build an explicit causal chain with baseline, target, deadline and owner. This step produces reviewable commitments and flags information that remains too fragile to justify a trade-off.

Expected outputs

01Outcome tree

02KPI dictionary

03Alert thresholds

04Named ownership

Worked example · SQ-32

Test whether a target is feasible before approving it

A target is defensible when the required progress remains compatible with history, resources and uncertainty.

Working context

Illustrative case: grow annual pipeline from €3.6m to €5.0m.

  1. 01Calculate

    Measure required growth against the baseline.

  2. 02Compare

    Position the target against historical distributions.

  3. 03Adjust

    Include budget, capacity and ramp-up time.

  4. 04Condition

    Set a central target, a lower threshold and an upside scenario.

Original element

Central target at €4.6m, ambition at €5.0m

The initial target requires +38.9%, while capacity and history support central growth of +27.8%.

Calculation methodRequired growth = (target − baseline) ÷ baseline
ScenarioPipelineGrowthPlanning confidenceCondition
Lower threshold€4.1m+13.9%80%Current budget
Central target€4.6m+27.8%60%+120 capacity days
Ambition€5.0m+38.9%35%+180 days and conversion +2 pts
Stress€3.8m+5.6%RiskEight-week product delay
Decision interpretation

01€4.6m becomes the committed target; €5.0m remains a conditional upside scenario.

02The upper target cannot be assigned without the capacity and conversion gain.

03The lower threshold triggers a reforecast; it is not a comfort target.

Fictitious data. Probabilities are planning confidence levels, not statistical forecasts.

Minimum controls

What the plan must make visible.

01Baseline available

Status, evidence, owner and next review date.

02Dated target

Status, evidence, owner and next review date.

03Actionable KPI

Status, evidence, owner and next review date.

04Named owner

Status, evidence, owner and next review date.

Related resources

Objectives tree and decision content.